Help center

Help for getting unstuck quickly.

Find support topics for the most common Melanam meeting, collaboration, AI, and admin workflows.

Getting Started

Create an account, sign in, and open your workspace dashboard to begin using Melanam.

Start a new room from the workspace or course session flow, then invite participants with the generated meeting link.

Use the shared meeting link and grant required browser permissions for camera, microphone, and screen sharing.

Upload meeting resources and keep shared files connected to the active room context.

Collaborate visually during a meeting with shared whiteboard tools and saved board state.

Enable captions when available to improve accessibility and produce transcript-ready meeting context.

Review summaries, key notes, decisions, and action items after AI processing completes.

Use recording controls where enabled by your plan and organization policies.

Check browser permissions, network connectivity, supported plans, and deployment configuration when features do not load as expected.

For account, enterprise, security, or deployment support, contact Global Development Networks Ltd through your designated support channel.